careers

Retirement Plan Administrator

We Offer

  • * Company Sponsored 401(k) Plan, including a company match
  • * Financial support for ongoing education and credentialing
  • * Virtual/work from home opportunities
  • * Paid time off and paid holidays
  • * We are a growing company providing each of our team members the opportunity to be a part of our company’s success
  • * A great, casual working environment


Please send a resume, cover letter, references and transcripts in PDF format to:
Attn: Hiring Department

Our Culture

The Leading Retirement Solutions team consists of group of people dedicated to protecting and growing their clients’ plan assets. LRS is always looking for qualified individuals to join our team and continue our tradition of dedication, loyalty and the commitment to protecting and growing client retirement plans. LRS promotes and supports the professional development of every employee. LRS offers significant opportunity for growth. We believe despite the position for which an employee is hired, it is the employee who determines what their next job will be.

We are individuals who enjoy working with one another as a team but also work well independently. Some employees work remotely from their homes, but interact with the corporate office daily. These employees are known as Small Office/Home Office (SOHO) employees. The corporate office provides SOHO employees the same level of support provided to on-site employees. LRS encourages pro bono activities and active participation in the community, collectively and individually.

First and foremost, we look for people who are honest, hardworking, loyal, and enjoy serving others. All successful applicants are detail oriented individuals who have a positive attitude, don’t take themselves too seriously and enjoy a good laugh. LRS performs a criminal background check on all employees. To be eligible for hire, LRS employees must successfully pass a comprehensive exam on retirement plans shortly after they are hired.

Finance & Human Resources Associate

Salary: dependent on experience
Location: Seattle, WA
Hours: Full Time

Responsibilities

  • * Support and coordinate with a team responsible for servicing a book of company sponsored retirement plans.
  • * Maintain high levels of customer satisfaction through timely and accurate processing of client inquiries, invoicing/billing, accounting, and payments.
  • * Communicate (both in verbal and written form) with clients, vendors, and banking contacts.
  • * Support Human Resources and Finance administration.
  • * Compile data for analysis, billings, and reports using spreadsheets and other reporting software/applications.
  • * Maintain working knowledge of general office practices.
  • * Establish and maintain effective working relationships with co-workers, referral partners and clients.
  • * Provide administrative support regarding company retirement plan, wellness programs, volunteering and other benefits and employee related programs.
  • * Coordinate with managers to fulfill reporting and compliance requirements.
  • * Create financial transactions and financial reports, posting information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices.
  • * Responsible for accounts receivable and accounts payable and maintaining ledgers.
  • * Compile metrics for reporting, tracking, and team presentations.
  • * Provide support in the research and development of the Finance and Human Resources department in pursuit of company goals.


An ideal candidate should possess the following skills:

  • * Associate degree or higher is preferred.
  • * Experience in retirement plan, investment or banking industries is preferred.
  • * Superb communication skills and a commitment to superior customer service.
  • * Excellent attention to detail and accuracy, proficient with numbers and basic calculations.
  • * Solutions oriented and ability to handle changing and competing responsibilities.
  • * Strong command of technology including Quickbooks, and ability to learn new software solutions easily and quickly.
  • * Proficiency is required with Excel, Word, Outlook, Adobe Acrobat, browsing network directories, and dual screens.
  • * Works well with a team, including other team members who work remotely/virtually.
  • * Creative participation and forward-looking contribution to team activities and company progress.
  • * A demonstrated record of accomplishment of consistently meeting and/or exceeding performance expectations.
  • * Possesses a preference for proactivity, avoids workplace distractions, and drives performance targets to completion.

 

Retirement Plan Associate

Salary: dependent on experience
Location: Seattle, WA
Hours: Full Time

Responsibilities

  • * Support the implementation, maintenance, and service of company sponsored retirement plans;
  • * Develop and maintain the client implementation process, workflow improvement initiatives, and program/policy changes
  • * Uphold the client onboarding process, including account and plan set up, monitoring implementation activities, proactively work with referral partners and clients to obtain information and documentation needed for successful onboarding of clients;
  • * Maintain high level of customer satisfaction through your oversight and coordination of referral and client relationships;
  • * Coordinate and complete the plan design and implementation process for and with each client and their service providers;
  • * Coordinate with other team members to successfully complete all retirement plan implementation activities;
  • * Drive Customer behavior by providing excellent support to clients, including outbound phone calls/email campaigns, obtain outstanding client documents, update client information and communicate outstanding invoices.
  • * Create online accounts for each client, including delivering account login information and increasing utilization of online accounts by participants.
  • * Provide superior service and support to referral partners and clients by timely responding to requests and resolving account issues;
  • * Support the team in developing new business and managing existing relationships;
  • * Contribute to and strengthen LRS’ value propositions by developing training materials, preparing communication and hosting team and client training;
  • * Conduct 2 month and 9 month follow up calls with our clients;
  • * Prepare enrollment kits and train our clients and their key stake holders;
  • * Support the quarterly benefit statement process for our clients;
  • * Assist with organization, maintenance and editing of retirement plan legal documents;
  • * Respond to client inquiries within a two business hour time frame;


This job will be a good fit for you if you have/are:

  • * Superb communication skills and a commitment to superior customer service;
  • * Excellent attention to detail, proficient with numbers and basic calculations;
  • * Solutions oriented and ability to handle changing and competing responsibilities are necessary skills when working in an emerging business, like Leading Retirement Solutions;
  • * Strong command of technology and ability to easily and quickly learn new software solutions;
  • * Work well with a team, including other team members who work remotely;
  • * If you have a willingness to pursue credentialing in the retirement plan industry;
  • * Possess a preference for action, avoid workplace distractions and drive performance targets to completion.


Preferred experience and qualifications include:

  • * High School Diploma required, Associates degree preferred;
  • * Experience in the retirement plan, investment, insurance or banking industries;
  • * Proficiency is required with Excel, Word, Outlook, Adobe Acrobat, browsing network directories, and dualscreens as we are a paperless office;
  • * Superb communication skills and a commitment to superior customer service;
  • * Excellent attention to detail and accuracy, proficient with numbers and basic calculations;
  • * A demonstrated track record of consistently meeting and/or exceeding performance expectations.